Description
Director of the Student Health Center
JOB SUMMARY
The Director, Student Health Center provides strategic, medical, and operational
leadership for student health and physical therapy at Saint Louis University including
planning, development, implementation, and evaluation of student health and physical
therapy services that align with our Jesuit concept of cura personalis, or care of the whole
person. The Director role typically includes 50% administrative functions and 50% patient
care and patient care management. Administrative functions include development and
oversight of the departmental budget, recruitment and staffing, preparing departmental
reports, reviewing student health insurance plan and coverage compliance, and overseeing
contracted telehealth and lab services. In addition, the Director oversees clinical
operations, medical best practice, provides primary patient care to students,
communicates with physicians and other clinical team members both inside and outside
of the department. This role implements annual continuous improvement process and
procedure review to enhance patient outcome, experience and accessibility. The Director
is expected to be available for call during non-business hours as both supportive to the
medical staff, direct patient care, and emergent needs on campus. The Director is
responsible for ensuring the department is following applicable state and federal laws and
evidence-based clinical guidelines through creating and reviewing relevant departmental
policies and procedures. The Director collaborates with SSM Health Group as part of the
student health services agreement.
REPORTING STRUCTURE
As a key collaborator within the student well-being team, the Director of Student Health
reports to the Assistant Vice President of Student Well-being in the Division of Student
Development. The student well-being team includes Campus Recreation and Wellness,
the Student Health Center and the University Counseling Center. The department also
serves as part of the coordinated care model for students, which is led by the Dean
of Students Office.
The director supervises a full-time Assistant Director with a background in business
administration who supervises all billing and registration staff, and a Nurse Supervisor who
supervises the clinical support staff. The Student Health Center employs 10 clinical
support staff, 5 administrative staff, student employees, dietitian, multiple
physical therapists and utilizes providers from SLUCare SSM Health departments to
provide services including primary care, sport medicine, gynecology, and psychiatry.
PRIMARY JOB RESPONSIBILITIES
Keeps informed of college health trends; provides expertise to division of Student
Development; serves on division leadership, relevant committees, and task forces
Oversees and assists with case management of students identified with specific
health concerns; participates in treatment teams as needed
Oversees and assists with patient care management; provides comprehensive
health history and physical examinations, including women’s health examinations;
provides follow-up care to patients; updates physicians on patients’ status
Coordinates services at Student Health Center including contracted and hired
providers of care; supervises clinical support staff; oversees 24-hour nurse advice
line and afterhours care, including telehealth and other services contracted from
outside vendors
Oversees clinic operations; maintains clinic policies and procedures; ensures
department compliance; leads quality improvement efforts and assessments
Collaborates with other departments and facilities to provide educational and
clinical opportunities on campus
Collaborates with human resources to provide vaccine and medical compliance for
faculty and staff on campus
Oversees all vaccine and medical compliance for students on campus including
specialized requirements for clinical facing students
Collaborates with community services including local health departments for public
health initiatives, patient accessibility, and crisis response
Uses Epic Electronic Health Record (EHR) as a clinician, accessibility manager, and
super user
Performs other duties as assigned
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of and experience using an electronic health records management
system
Knowledge of strategic planning, developing and implementing policies and
procedures, budget and capital planning
Strong written and verbal communication skills
Excellent customer service skills
Excellent organizational skills with attentiveness to detail
Excellent supervisory and leadership skills
Ability to demonstrate social justice, equity, and inclusion
Ability to demonstrate personal and professional integrity and a strong sense of
ethics
Ability to maintain privacy and confidentiality
Ability to effectively develop reports and present data
Ability to build effective and high performing teams
Ability to manage clinical delivery models and scheduling
Ability to manage effectively during a crisis
Ability to establish goals consistent with the vision and mission of the university
Ability to work with diverse student population, including knowledge of related
cultural influences that may affect health
Ability to work some evening and weekend hours
Applicants must include: 1) a cover letter; 2) a resume/curriculum vitae. You can
upload these items on the third page "My experience" of the application
Requirements
MINIMUM QUALIFICATIONS
Master’s degree in relevant health related field
Five or more years of progressive responsibility and administrative experience
Nurse Practitioner or Physician Assistant with licensure from the State of Missouri
Basic Life Support Certification
